Fraud Protection

For your protection orders are subject to Brooklyn Battery Works' verification procedure. You may be asked to verify that you are the card owner, or that the order information is legitimate. This may include a request for a copy of your credit card (front and back), which can be transmitted by fax or via email should this documentation be necessary. Should your order require verification, you will be notified directly by phone or email. For this reason it is imperative that you provide us with both your current daytime and evening phone numbers, including country and city codes and valid email address.

Brooklyn Battery Works reserves the right to refuse an order when the address or credit card is not verifiable. If so, you will be notified via phone or email when such an even occurs.