The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is uniquely yours.
How to access and/or correct Your Information:
You can access all the personally identifiable information that we collect online and maintain by phoning 800-944-1126 or 347-586-0003, mail ( 34 35th Street, Brooklyn, NY 11232, USA), or via e-mail. We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.
What information is collected:
When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "my account" link at the top of every page and selecting "Your Account Details".
Placing an order:
When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date and CID#. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the sole purposes of processing your order by Brooklyn Battery Works for you, our customer.
Our site may contain links to manufacturers, and other related sites for your benefit. Brooklyn Battery Works is not responsible for the privacy practices, security, or content of such web sites. If you click on one of these links, you will be redirected to their web site and, in doing so, you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.
Brooklyn Battery Works maintains special relationships with a number of secure business partners. For your security or benefit, when you make a purchase, we may share information about you and the transaction with other companies for many reasons including verification, fraud prevention, credit card authorization, and shipping purposes.
Brooklyn Battery Works may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
You agree that Brooklyn Battery Works may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Brooklyn Battery Works also shares information with outside companies that perform services for Brooklyn Battery Works. For example, when a customer signs up for our e-mail newsletters, Brooklyn Battery Works will provide the customers e-mail address to third party e-mail distribution companies that transmit e-mails on behalf of Brooklyn Battery Works. Your e-mail address will not be used by these companies for any purpose other than for the transmission of e-mails for Brooklyn Battery Works.
We may retain outside companies to assist us in managing our customer information database or to update and correct customer information for future marketing purposes. Brooklyn Battery Works takes steps to ensure the confidentiality of your information and to make sure it is not used for other purposes.
Brooklyn Battery Works has carefully selected a few companies to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and e-mails. The companies analyze the information they collect from our site and return it to us through a secure connection. We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings.
For more information about the companies with whom Brooklyn Battery Works shares customer information, please contact us.
BBBOnLine U.S./E.U. Safe Harbor Dispute Resolution Program:
In order to comply with the European Union's Safe Harbor principles, Brooklyn Battery Works commits to the resolution of complaints about your privacy and our collection or use of your personal information. We have committed to resolve any complaints by European Union citizens relating to this policy, which cannot directly be resolved with our company, through the Council of Better Business Bureaus, Inc.'s Safe Harbor Privacy Dispute Resolution Procedure.
If you have any questions, please contact:
Brooklyn Battery Works, LLC
34 35th Street
Brooklyn, New York 11232
If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed by Brooklyn Battery Works, you may then contact:
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203
Use of Information:
We may use your information in a number of ways, including the following:
- In order to serve you better, we may combine the information you provide us online, in our superstore and through our catalogues. We use that information to improve your overall shopping experience.
- To enhance your online shopping experience.
- For marketing and promotional purposes.
Mail & SPAM Issues:
You may request to receive the Brooklyn Battery Works Newsletter periodically by mail or e-mail notification of specials that may be of interest to you. Brooklyn Battery Works will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us via e-mail, by telephone 800-944-1126 or 347-586-0003, By Fax 347-586-0004, or via mail ( 34 35th Street, Brooklyn, NY 11232. Enclose a copy of the mailing label). Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail".
Our Commitment to Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.
If Security or privacy is still of concern to you
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with Brooklyn Battery Works. You can order on-line without sending your credit card number over the Internet simply by contacting one of our professional and courteous Sales Professsionals at 800-944-1126 or 347-586-0003, and place your order by telep
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact our webmaster.
Your California Privacy Rights
If you are a California resident, you have the right to receive: (a) information identifying all third party companies to whom Brooklyn Battery Works may have disclosed, within the past year, personal information pertaining to you and your family for that company’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain this information, please e-mail your request to:Click here
Please allow 30 days for a response.